Client Services (and LinkedIn) Manager
Charlotte is our talented Client Services (and LinkedIn) Manager who works closely with our Australian clients. She also plays an important role in driving high performance in our LinkedIn media campaigns. She supports all aspects of our client work from creating and developing social media posts, event logistics, digital content support and much more. She is the next generation of B2B marketing talent, and we are delighted to have her as a core part of our team. Charlotte brings our Australian clients exceptional skills in client engagement and service, client communications and attention to detail. She holds a Bachelor of Commerce, majoring in Marketing and International Business, from the University of Sydney.
Can you tell me how long you’ve been working at M&C and what your role is?
I have been working at M&C for just over two years. I began as a Marketing Intern whilst I completed my Bachelor of Commerce at the University of Sydney. In my current role as Client Services (and LinkedIn) Manager, I have been responsible for supporting all aspects of our client work, from creating and developing social media posts, event logistics, digital content support and more. I have been trained in LinkedIn Campaign Manager, and also in how to manage media relationships and write engaging pitches to promote client news or thought leadership pieces.
What does a typical workday look like for you?
A typical day for me begins with a coffee run for myself and my family, before settling in to review work and emails. During my lunch break, I squeeze in a gym session – this helps to break up my day; keeping me focused and motivated for the rest of the day.
What’s your view like from your desk?
Usually this! 😀
Do you have any pets? How many? What are their names?
Growing up in regional New South Wales, I have always had pets – this ranged from the family golden retriever, to ponies, to a multitude of guinea pigs and chooks. Now, I have one dog and one horse – which is more than enough! I got Elsie, a rescue greyhound, just over three years ago when she was given up by her trainer after only running one race – she is now a professional lounge lizard, who spends most of her day lying behind me on my bed while I work. I also have an off-the-track thoroughbred who was also given up by his previous owner after being unsuited to racing. Leo is a big (very big) teddy bear who enjoys cuddles and snacks.
What’s your favorite way to spend a day off?
Usually, my ideal day off starts with a morning gym session and a coffee, before going for a long walk with Elsie the greyhound and my family. I will then drive out to where my horse lives which is about 30 minutes away from my house, and I start by brushing him before going for a ride. Depending on the weather, I might either go back home to relax with a book (always a fiction thriller for me!) or go trout fishing with my partner, who fancies himself a pro-fisherman, having won one competition last year.